This is an update to my post earlier today.
Matt: Hi, we were scheduled to receive oil today, and no one came out here, is there anyway we can get a time frame on that, 'cause we are kind of freezing.
Shipley Oil: Please hold. (five minutes elapse) Sir, they were already at your house.
Matt: No, they weren't. My wife was here all day, no one came.
Shipley Oil: 150 gallons of oil were delivered to your house today sir.
Matt: No, it wasn't. There is no oil here, the basement is locked. There are no tire tracks in the snow, no footprints, and once again, my wife was here all day, no one came.
Shipley Oil: Okay, well we will look into it, but our drivers are off the road for the night.
So guys...that's where we stand. I can see my breath inside. Also, I am extremely sad to report Francois (the fish) did not make it. His water got too cold, I tried to keep him warm but apparently I am unfit to even to be a mother, even to a hardy Beta fish. Au revoir Francois, I'm so sorry.